COVID-19

Because We Care. ♥

At Sanctuary, the safety of our team and our guests remains our top priority even with the lessening of Covid-19 safety guidelines.  Sanctuary will always provide a sanitary and safe environment. We use eco-friendly disinfectants to look after our planet while we look after you–because that matters.

ARE MASKS REQUIRED?

Social distancing requirements have been lifted in the State of Minnesota, and per the DOH and Board of Cosmetology (industry governing rules) licensees (our team) and our guests are no longer required to wear masks.  Our team and our guests will be able to make a choice.  If you wish to wear a mask for your safety, you may do so.  However, those that wish to remove their masks will be able to do so as well.  For an interim period, if you feel uncomfortable and want your service provider to wear a mask, please ask them to put one on.  We always want you to feel comfortable at Sanctuary Salonspa.

All team and guests that have not been vaccinated are encouraged to wear a face covering in accordance with DOH and CDC recommendations until they are fully vaccinated for their safety.  We will not require our team to disclose their personal choice to be vaccinated or not, and we ask for respect towards our team and our guest’s individual privacy and choices.

WHAT IF YOU HAVE SCHEDULED AN APPOINTMENT BUT ARE FEELING UNWELL?

If you are feeling ill or not normal, or have come into contact with someone that has Covid-19, please cancel your appointment and reschedule. Or, if you or a household member have any Covid symptoms or are in isolation or in a quarantine directive, please cancel your appointment in advance. We reserve the right to refuse service to someone we feel presents a health risk.

WHAT OTHER PRECAUTIONS OR SANITATION METHODS ARE YOU DOING?

We have extensive sanitation practices in every aspect of our operation. Including, hand sanitizer located everywhere, available for your use. And, all of our sinks will be equipped with soap. Our team members will continue to sanitize or wash their hands before, after and during your service.

All tools and implements will be cleaned and disinfected with product that is EPA-approved and effective against Coronavirus between each guest in accordance with all industry and CDC guidelines. All work areas will be thoroughly disinfected before and after your visit and throughout the day.

ARE OTHER AREAS IN YOUR SALONSPA SANITIZED REGULARLY?

We clean and sanitize restrooms, showers, door handles, counters, screens and all working environments regularly with appropriate disinfectant.

ARE SKIN, MASSAGE, WAXING, NAIL AND OTHER APPOINTMENTS SAFE?

Yes. We are following the extensive sanitation practices as required by the Board of Cosmetology in all areas of service and throughout the spa.   Our service providers will continue to sanitize  their working area, their hands, implements and tools on a regular basis.

We strongly believe it is important for our guests to take wellness moments for themselves and continue to feel the power of touch.  We have worked hard to earn your trust to allow us to give these moments to you, and as such work hard to continue having a sanitary environment for you to visit.

WHAT ITEMS MAY I BRING TO THE SALONSPA?

Please limit personal possessions as we are unable to hold any possessions at this time. If you prefer to bring reading material of your own, we request that you take it with you when you leave. Any magazines or other possessions left behind will be discarded.

DO YOU HAVE A SANITATION FEE?

Safety and sustainability are core to who we are. We have added a $5 fee that goes toward sanitation, PPE, eco-friendly products and recycling. This fee helps to pay for the ongoing safety measures for our team and guests as well as regular and thorough deep sanitation cleans to keep everyone safe.

WHAT IF I WANT TO STOP IN TO BUY RETAIL OR A GIFT CARD?

We welcome all guests and visitors to stop in and purchase retail and gift cards. All safety measures will be observed.

IS CURBSIDE PICKUP AVAILABLE FOR RETAIL AND GIFT CARDS?

Yes. We will continue our curbside service.  You may call in your retail or gift card order with a credit card number and we will joyfully bring your purchase to your car. You may also call in your order for an inside pick-up. We are always available for a spontaneous retail or gift card purchase and pick-up and will be here to gratefully help you.